DB Automation Refund Policy

Thank you for choosing DB Automation.

We strive to provide high-quality products and services. However, we understand that unforeseen circumstances may arise. Here’s our refund policy:

Product Returns and Refunds:

    • Defective Products: If you receive a defective product, please contact our customer support within 7 days of delivery. We will arrange for a replacement or refund, depending on availability.
    • Incorrect Orders: If we have sent you an incorrect product, please contact us immediately. We will correct the error and arrange for a return or replacement.

Service Refunds:

  • Service Contracts: Refunds for service contracts will be considered on a case-by-case basis and may be subject to specific terms and conditions.

General Refund Process:

  • Contact Us: Please contact our customer support team to initiate a return or refund request.
  • Provide Details: Provide your order number, a brief description of the issue, and any relevant documentation.
  • Refund Processing: Once we receive the returned product or verify the issue, we will process your refund. Refunds will be issued to the original payment method.

Please note that refunds may be subject to certain conditions and limitations. We reserve the right to modify this policy at any time.


For more specific information or assistance, please contact our customer support team.

DB Automation Privacy Policy

Your Privacy Matters

At DB Automation, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, industry, address
  • Inquiry Details: Your questions, comments, or feedback

How We Use Your Information

We use your personal information for the following purposes:

  • To Respond to Your Inquiries: We use your contact information to respond to your questions and provide the information you request.
  • To Improve Our Services: We may use your feedback to improve our products and services.
  • To Send You Relevant Information: We may send you newsletters, updates, or promotional materials.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Sharing Your Information

We do not share your personal information with third parties, except as required by law or to provide you with a specific service.

Your Rights
You have the right to:

  • Access your personal information
  • Correct any inaccuracies in your personal information
  • Request the deletion of your personal information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] or

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Terms and Conditions of Use

Please read these terms and conditions carefully before using this website.

Acceptance of Terms

By accessing and using this website, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.

Use of Website

You may use this website for personal, non-commercial purposes only. You agree not to:

  • Use this website in any way that is unlawful, harmful, or detrimental to the website or its users.
  • Attempt to gain unauthorized access to any part of the website or its systems.
  • Use any automated means to access or scrape content from the website.
    Violate any applicable laws or regulations.

Intellectual Property

The content on this website, including text, images, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on this content without our prior written consent.

Disclaimer of Warranties

This website is provided “as is” without any warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be error-free, uninterrupted, or secure.

Limitation of Liability

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website.
Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Democratic Socialist Republic of Sri Lanka

Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at +94 11 250 6448